Interface Security Systems reported a 37 per cent increase in new sales bookings in 2021, compared to the previous year.
Interface president and COO Brent Duncan
The company said sales growth was driven by a rapidly changing threat landscape for retail and restaurant chains and their need to find technology-based solutions to address the steep increase in organized retail crime. Additionally, the company said industry-wide trend to reduce operational complexity through vendor consolidation was also a growth catalyst for Interface.
Interface’s focus on delivering consolidated solutions spanning physical security, network, voice, and business intelligence helped demonstrate a significant ROI for consumer-facing multi-location enterprises resulting in significantly improved deal velocity and closure rates.
Interface’s ability to integrate siloed applications and sensors to derive actionable business intelligence has been a key differentiator in a highly competitive enterprise managed services market.
Interface also reports a 12 per cent increase in Net Promoter Score for 2021. The company also said it s has made investments in new software technology across the company supporting sales, operations, customer service, product engineering, and finance
“Interface has a solid foundation of amazing people that deliver innovative managed solutions to our rapidly expanding portfolio of consumer-facing enterprises. The significant technology investments we have made over the last few years, combined with the strength of our partnerships give me every confidence that we will continue on this growth trajectory in 2022,” said Brent Duncan, President and COO of Interface in a statement.
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